AGB
Terms of Service
Last updated: September 22, 2026
Welcome to mlddxc.shop.
These Terms of Service (“Terms”) govern your access to and use of mlddxc.shop, including purchases made through our online store.
The website and online store are operated by PINK GALAXY LIMITED.
By accessing our website or placing an order, you agree to these Terms to the extent permitted by applicable law. Nothing in these Terms is intended to exclude or restrict any mandatory consumer rights available to customers in Germany, Austria or elsewhere under applicable law.
1. Company Information
This online store is operated by:
PINK GALAXY LIMITED
Company Registration Number: 9385683
Registered Address:
Flat 9, 9 Fields Parade
Oteha, Auckland 0632
New Zealand
Email: support@mlddxc.shop
Telephone: +64 21 768 684
Website: mlddxc.shop
For questions regarding an order, product or these Terms, please contact us using the information above.
2. Scope of These Terms
These Terms apply to the use of our website and to purchases made through our online store.
Additional policies published on our website, including our Privacy Policy, Return and Refund Policy and Shipping and Delivery Policy, may also apply.
If a provision of these Terms conflicts with mandatory consumer protection law, the applicable mandatory legal provision will prevail.
3. Eligibility and Use of the Store
By placing an order, you confirm that you have the legal capacity required to enter into the relevant purchase contract under applicable law.
You agree to provide accurate, current and complete information where reasonably required to process your order.
You must not use our website for unlawful or fraudulent purposes or in a manner that interferes with the security or normal operation of the website.
4. Product Information
We aim to provide clear and accurate information about the products offered through our store.
Product descriptions, specifications, images, dimensions, colours and other information are provided to help customers understand the products before purchasing.
Minor differences in appearance may occur due to factors such as screen settings, lighting, photography or manufacturing variations, provided that such differences do not affect any statutory requirement that the goods conform to the contract.
If a product received is defective, damaged or does not conform to the contract, your statutory consumer rights remain unaffected.
5. Prices
Product prices are displayed on the relevant product or checkout pages.
The price applicable to an order is the price displayed and confirmed during checkout, subject to correction of obvious errors where permitted by applicable law.
Any applicable taxes, charges or other amounts that must be disclosed will be displayed where required before the customer completes the order.
We currently provide free standard shipping for eligible orders and destinations supported by our store.
Customers will not be charged undisclosed delivery fees.
6. Orders
Products may be added to the shopping cart and ordered through the checkout process available on our website.
Before submitting an order, you will have an opportunity to review the information entered and correct relevant errors.
After an order is submitted, we may send an electronic confirmation acknowledging receipt of the order.
A purchase contract is formed in accordance with the information presented during the checkout and order-confirmation process and applicable law.
We reserve the right to refuse or cancel an order where reasonably necessary, including in cases involving:
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Suspected fraud or unauthorised transactions;
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Incorrect or incomplete order information;
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Product unavailability;
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Obvious pricing or technical errors;
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Legal or regulatory restrictions;
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Delivery to a destination that we cannot reasonably serve.
Where an order has already been paid and is subsequently cancelled by us, any amount due to the customer will be refunded in accordance with applicable law.
7. Payment
The payment methods currently available for a particular order are those displayed during checkout.
Our store currently supports Cash on Delivery (COD) where this option is available for the customer's destination and order.
For a COD order, payment is generally collected when the order is delivered in accordance with the applicable delivery arrangements.
Availability of payment methods may depend on the customer's location, product, order value or services available at the time of checkout.
Customers should rely on the payment options actually displayed during checkout.
8. Cash on Delivery
Where Cash on Delivery is available, customers must provide accurate delivery and contact information so that the order can be delivered successfully.
The customer should ensure that an authorised person is available to receive the order and make the required payment where applicable.
If delivery cannot be completed because the delivery information provided is materially incorrect or because delivery is repeatedly refused without a valid legal basis, please contact us so that an appropriate solution can be arranged.
Nothing in this section restricts a consumer's statutory right of withdrawal or other mandatory consumer rights.
9. Shipping and Delivery
We currently offer free standard shipping for eligible orders to destinations supported by our online store.
Available delivery destinations and delivery options are determined by the information shown during checkout.
Estimated processing and delivery times may be provided on our website or during checkout.
Delivery estimates are not intended to limit any statutory rights relating to delivery.
Additional information about shipping and delivery is available in our Shipping and Delivery Policy.
10. Right of Withdrawal
Consumers in Germany and Austria generally have a statutory right to withdraw from eligible distance contracts within 14 days without providing a reason.
For purchases of goods, the withdrawal period generally begins when the consumer, or a third party designated by the consumer other than the carrier, receives the goods.
Certain statutory exceptions may apply.
To exercise your right of withdrawal, please contact:
Email: support@mlddxc.shop
Further information about withdrawal procedures, returns and refunds is provided in our Return and Refund Policy.
Nothing in these Terms limits any statutory withdrawal right available under applicable consumer law.
11. Returns and Refunds
Returns and refunds are handled in accordance with our Return and Refund Policy and applicable consumer protection law.
Where a valid statutory withdrawal is exercised, refunds will be processed in accordance with applicable legal requirements.
For eligible COD orders requiring a monetary refund, we may request appropriate payment details solely for the purpose of transferring the refund.
12. Defective or Non-Conforming Products
If a product is defective, damaged, incorrect or otherwise does not conform to the purchase contract, please contact us at:
Please provide your order information and a description of the issue. We may request photographs or other reasonable information where necessary to assess the problem.
Depending on the circumstances and applicable law, consumers may have statutory remedies such as repair, replacement, price reduction or refund.
Nothing in these Terms excludes or limits mandatory statutory rights relating to defective or non-conforming goods.
13. Product Availability
Products are offered subject to availability.
We may change the products offered through our store or discontinue products from time to time.
If a product becomes unavailable after an order has been placed and we cannot fulfil the order, we will inform the customer and take the appropriate steps required under applicable law.
14. Website Availability
We aim to keep our website reasonably accessible and functional.
However, temporary interruptions may occur due to maintenance, technical problems, security measures, updates or circumstances outside our reasonable control.
We may modify, update or maintain parts of the website where reasonably necessary.
Nothing in this section limits liability where such limitation would not be permitted under applicable law.
15. Intellectual Property
Unless otherwise stated, website content such as text, graphics, layouts and other original materials may be protected by applicable intellectual property laws.
You may use the website for personal and lawful purposes.
You may not reproduce, distribute, commercially exploit or systematically copy protected website content without appropriate permission, except where permitted by applicable law.
Third-party trademarks, product names and other intellectual property remain the property of their respective owners.
16. Prohibited Uses
You must not intentionally use the website:
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For unlawful or fraudulent purposes;
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To transmit malicious software or harmful code;
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To attempt unauthorised access to our systems;
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To interfere with website security or functionality;
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To collect information unlawfully;
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To impersonate another person;
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To violate applicable intellectual property or other legal rights.
We may take reasonable measures to protect our website, customers and business from unlawful or abusive activity.
17. Third-Party Services
Our store may rely on third-party providers for services such as e-commerce technology, website hosting, delivery, logistics, payment processing, analytics or other technical functions.
Certain third-party services may be subject to their own terms and privacy policies.
We are not responsible for independent third-party websites that are not operated or controlled by us.
18. Personal Data and Privacy
Personal data is processed in accordance with our Privacy Policy and applicable data protection law.
Our Privacy Policy explains how personal information may be collected, used, shared and protected when customers use our website or place an order.
Customers in Germany and Austria may also have rights under the General Data Protection Regulation (GDPR) where applicable.
19. Liability
Nothing in these Terms excludes or limits liability where exclusion or limitation is prohibited by applicable law.
In particular, nothing in these Terms is intended to exclude or restrict mandatory consumer rights or liability that cannot legally be excluded.
To the extent permitted by applicable law, we are not responsible for losses caused solely by circumstances outside our reasonable control where we have complied with our legal obligations.
Any limitations contained in these Terms apply only to the extent permitted by applicable law.
20. Force Majeure and Events Outside Our Reasonable Control
There may be circumstances outside our reasonable control that temporarily affect our ability to fulfil an order or provide certain services.
These may include severe weather, natural disasters, transport disruptions, infrastructure failures, government restrictions or other comparable events.
Where such an event affects an order, we will take reasonable steps to address the situation and communicate with the affected customer where appropriate.
This section does not limit any mandatory rights available to consumers under applicable law.
21. Changes to These Terms
We may update these Terms from time to time to reflect changes in our services, business operations or applicable legal requirements.
The version applicable to an order will generally be the version made available when the relevant order is placed, subject to mandatory legal requirements.
Updated Terms will be published on mlddxc.shop together with an updated revision date.
Changes will not retroactively reduce mandatory consumer rights relating to orders already placed.
22. Governing Law and Consumer Rights
These Terms are intended to operate subject to applicable law.
If you are a consumer habitually resident in Germany or Austria, nothing in these Terms deprives you of mandatory consumer protection rights that apply to you under the law that cannot contractually be excluded.
Nothing in this section is intended to prevent a consumer from relying on mandatory rights or remedies available under applicable law.
23. Severability
If any provision of these Terms is determined to be invalid, unlawful or unenforceable, that provision will apply only to the extent permitted by law or, where appropriate, be treated as severed.
The remaining provisions will continue to apply to the extent permitted by applicable law.
24. Entire Agreement
These Terms, together with the policies and information expressly incorporated into the purchase process, form the applicable contractual framework between the customer and us in relation to use of the store and purchases made through it.
Nothing in this section excludes representations, obligations or rights that cannot legally be excluded.
25. Contact Information
For questions regarding these Terms, your order or our services, please contact:
PINK GALAXY LIMITED
Company Registration Number: 9385683
Registered Address:
Flat 9, 9 Fields Parade
Oteha, Auckland 0632
New Zealand
Email: support@mlddxc.shop
Telephone: +64 21 768 684
Website: mlddxc.shop